EXAVERIFY'S
Terms of Service
Effective Date: 15 October 2026
1. Introduction
Welcome to ExaVerify, an email verification platform developed and operated by **Exanext Technologies**, Kolkata, India.
These Terms of Service govern access to the ExaVerify website and the use of email verification services provided by Exanext Technologies.
By using our website or requesting our services, you agree to comply with these Terms, where applicable.
2. Description of Services
ExaVerify provides email-list verification and quality assessment services.
Depending on the agreed service scope, verification may include:
- Email address syntax validation
- Domain and DNS-related checks
- Available SMTP mailbox response checks
- Disposable domain and risk indicators
- Deliverability-related classifications
- Verification reports and CSV result files
Services may be provided through assisted or scheduled processing arrangements.
The availability of particular verification checks may depend on technical conditions, infrastructure permissions, and the capabilities of receiving mail servers.
3. Service Availability
ExaVerify is initially introducing its services through an assisted verification model.
Submitting an enquiry does not automatically create an order or guarantee processing availability.
Before accepting a verification assignment, we may assess:
- Requested list size
- Nature and source of the email addresses
- Technical and operational requirements
- Infrastructure availability and authorization
- Expected processing time
- Applicable service charges
We may accept, decline, postpone, or propose changes to a request based on these considerations.
A service order becomes effective only after its scope, commercial terms, and acceptance have been confirmed in writing.
4. Pricing and Payment
Our website may display indicative introductory verification packages, including:
**Starter — $9 USD per batch** Up to 1,000 submitted email addresses.
**Growth — $35 USD per batch** Up to 5,000 submitted email addresses.
**Business — $59 USD per batch** Up to 10,000 submitted email addresses.
These are indicative launch prices rather than an active automated checkout.
Final pricing, applicable taxes, processing schedules, supported features, and payment instructions will be confirmed before an order is accepted.
Requests exceeding published package limits may require a separate quotation.
Payments are arranged through an agreed payment method. Customers should not provide payment card details through our general enquiry form.
5. Customer Responsibilities
Customers are responsible for ensuring that email addresses submitted for verification have been obtained and are processed lawfully.
By requesting verification, customers confirm that they have the necessary permissions, notices, or other lawful basis for the intended processing.
Customers must not use ExaVerify services in connection with:
- Stolen or unlawfully obtained datasets
- Unauthorized access to third-party systems
- Fraudulent or deceptive activities
- Harassment or abusive communications
- Activities violating applicable privacy or anti-spam laws
- Attempts to misuse or disrupt email infrastructure
- Other unlawful activities
ExaVerify reserves the right to refuse or discontinue requests that appear inconsistent with these requirements.
6. Verification Accuracy and Limitations
Email verification is based on technical signals available at the time of processing.
Results may include classifications such as:
- Deliverable
- Undeliverable
- Risky
- Unknown
These classifications are assessments based on available evidence and are not absolute guarantees.
Receiving mail servers may restrict, reject, or provide inconclusive responses to verification requests.
An address classified as deliverable may subsequently reject messages. Likewise, an unknown result does not necessarily mean an email address is invalid.
**ExaVerify does not guarantee successful email delivery, zero bounce rates, inbox placement, or improved sender reputation.**
Customers remain responsible for decisions concerning their email campaigns and mailing lists.
7. Data Ownership and Confidentiality
Customers retain their rights in email lists and other datasets they submit.
Submitting a dataset does not transfer ownership of that dataset to ExaVerify.
We use customer datasets for the agreed verification purposes and any other processing authorized in writing or required by applicable law.
We aim to restrict access to customer information to personnel and service providers who require it for authorized operational purposes.
Customer data is subject to our Privacy Policy and any additional written data processing arrangements agreed for a particular assignment.
8. Data Submission, Processing and Deletion
Customers should submit email lists only through transfer methods agreed with ExaVerify.
The public contact form is intended for business enquiries and must not be used to submit complete email lists or sensitive datasets.
Processing arrangements, including applicable retention periods, result delivery and deletion requirements, will be communicated before customer datasets are accepted.
Where required, the parties will agree to additional data processing terms before processing personal data.
9. Processing Time
Any estimated processing schedule is subject to the agreed scope, infrastructure availability, and technical conditions.
We will communicate expected turnaround times before accepting an order.
Delays may occur because of network conditions, mail-server restrictions, infrastructure issues, or other circumstances outside our reasonable control.
We do not provide a guaranteed processing time unless expressly agreed in writing.
10. Cancellation and Refunds
Customers may request cancellation by contacting ExaVerify.
If an accepted verification assignment has not commenced, cancellation and applicable refunds will be handled according to the agreed order terms and applicable law.
Where ExaVerify cannot commence an accepted paid assignment, amounts collected for services not performed will be refunded as required by applicable law and the agreed terms.
Once verification processing has begun, eligibility for cancellation or refund may depend on the work already performed and the written terms agreed before processing.
Any material refund conditions will be communicated before payment.
11. Intellectual Property
The ExaVerify name, branding, website content, platform software, and related technology belong to Exanext Technologies or their respective rights holders.
Customers may use verification reports provided to them for their lawful internal business purposes, subject to the agreed service terms.
Customers may not copy, redistribute, reverse engineer, or commercially exploit ExaVerify's proprietary software without authorization, except where applicable law expressly permits otherwise.
12. Acceptable Website Use
Visitors must not attempt to interfere with website security, access restricted systems without authorization, distribute malicious content, or disrupt normal website operations.
Automated requests, scraping, and other activities that impair service availability may be restricted.
We may investigate suspected abuse and take reasonable protective action.
13. Service Disclaimer
The website and any services not covered by an accepted written order are provided on an as-available basis.
To the extent permitted by law, ExaVerify makes no guarantee that its website or services will be uninterrupted, error-free, or suitable for every particular customer purpose.
Nothing in these Terms excludes rights or protections that cannot lawfully be excluded.
14. Limitation of Liability
To the extent permitted by applicable law, ExaVerify and Exanext Technologies are not responsible for indirect or consequential losses arising from reliance on verification classifications, customer mailing decisions, third-party email delivery systems, or unauthorized use of customer data.
For an accepted paid verification assignment, any contractual limitation on direct liability will be subject to the applicable written order terms and mandatory legal protections.
Nothing in these Terms limits liability where doing so would be unlawful.
15. Suspension or Refusal of Service
We may decline, suspend, or discontinue a service request where reasonably necessary because of:
- Legal or regulatory requirements
- Suspected misuse
- Security concerns
- Infrastructure provider restrictions
- Technical limitations
- Material violation of these Terms
Where practicable and appropriate, we will communicate the reason and available next steps.
16. Changes to Services and Terms
ExaVerify may update its website, pricing, service descriptions, and these Terms.
Updated Terms will be published with a revised effective date.
Changes to an accepted order will be handled in accordance with its agreed contractual terms and applicable law.
17. Governing Law
These Terms are governed by the laws of India, subject to mandatory legal requirements that may apply to particular users or transactions.
Disputes will be handled through the applicable legal process.
18. Contact Information
For service enquiries, legal notices, or questions about these Terms, contact:
Exanext Technologies — ExaVerify
Kolkata, West Bengal, India
Email: exanext2020@gmail.com
Website: https://exaverify.online